Emerald Spare Parts (LLC) and its related companies (collectively ‘Emerald’) recognise the importance of protecting the privacy of personal information collected about users (the Users) of the web sites (the Web Sites) belonging to Emerald. “Personal Information” includes, but is not limited to, usage data, along with the name, address, telephone number and e-mail address of the Users. Emerald reserves the right to analyse and utilise the user data in order to more effectively optimise the user experience and to present certain opportunities to the Users for their benefit. Emerald has adopted this Privacy and Security Policy to inform the Users how it collects, stores, and uses Personal Information. Emerald’s intent is to balance its legitimate business interests in collecting and using Personal Information against the reasonable expectations of privacy of the Users.

By using any of the Web Sites, you consent to the collection and use of your Personal Information by Emerald as set forth in the policy currently in effect. If we decide to change our policy, such changes will be posted at the Web Sites, so please check back periodically to ensure you have the most current policy.

COLLECTION

Emerald collects Personal Information when you visit the Web Sites or place an online order with us.

In addition, we may ask you for Personal Information at other times, including by way of example, when you enter a sweepstakes, contest or promotion sponsored by us, when you complete surveys or other questionnaires, or when you send an e-mail to us. Whenever Emerald Collects Personal Information we try to include a link to this Policy on the Web Site page concerned.

Our web servers also collect the domain names of the visitors to the Web Sites. This information is aggregated to measure number of visits, average time spent on the Web Sites, pages viewed, etc.

COOKIES

“Cookies” are pieces of information that Emerald transfers to the hard drives of the Users for record-keeping purposes. Emerald may place Cookies with the Users visiting from advertising banners and hyperlinks on other web sites to track the success of a particular advertising campaign or marketing program. In addition, Emerald may place Cookies with the Users to provide them with seamless access to the Web Sites, since storing their user name and password in a Cookie eliminates the need to re-enter that information on every page.

SHARING OF PERSONAL INFORMATION

Except as outlined in this Policy or on the Web Sites, Emerald never provides the Personal Information to third parties without a User’s consent. Emerald shares the Personal Information you provide with its related companies. Additionally, if you purchase a product requiring service, your Personal Information is shared with the service provider concerned.

Emerald may also share Personal Information with third party business partners so that they may provide services to Emerald that are consistent with the terms of this Policy and the Web Sites.

Emerald may also disclose Personal Information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Web Site’s Terms of Use or may be violating Emerald’s or other’s rights or causing injury to or interference with Emerald’s or other’s property. Emerald may also disclose or give access to Personal Information when we believe in good faith that the law requires it.

SECURITY

Emerald only collects Personal Information to the extent deemed necessary to serve its legitimate business purposes, and it uses appropriate security technology to ensure the security, integrity, and privacy of all Personal Information as it deems appropriate. Nonetheless, Emerald is not responsible for any breach of its security or for the actions of any third parties who may obtain any Personal Information.

REMOVAL OR UPDATE OF PERSONAL INFORMATION

The Users may update their Personal Information or remove their Personal Information from Emerald CRM data base by contacting us by email addressed to esp@emeraldspareparts.com

CHANGE TO POLICY

Emerald reserves the right to change this Policy at any time by posting an updated Policy at the Web Sites.

ADDITIONAL INFORMATION

Any questions regarding this Policy should be directed to  esp@emeraldspareparts.com